Refill

Terms of Service

Effective Date: October 24, 2026 · Version: 1.0

1. Agreement to These Terms

These Terms of Service (the "Terms") are a legal agreement between you and Isaac Agyemang, the individual developer of the Refill mobile application (the "App") and the refillme.app website (together, the "Service"). Refill was founded in Mauritius and is available globally.

By creating an account, downloading the App, or using the Service in any way, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. About the Service

Refill helps you scan receipts, track grocery spending, save recipes, build grocery lists and access AI-powered insights. We are starting with groceries and plan to expand into other major living costs, including housing and transportation. Features may be added, changed or removed over time.

3. Eligibility and Your Account

  • You must be at least 13 years old to use the Service.
  • You must provide accurate information when creating your account and keep it up to date.
  • You are responsible for keeping your login credentials confidential and for all activity under your account.
  • You may not share your account, sell it, or transfer it to anyone else.

4. Acceptable Use

You agree not to:

  • Use the Service for anything unlawful, harmful, misleading or fraudulent
  • Upload content that is defamatory, abusive, infringing, or that violates another person's rights
  • Attempt to access other users' accounts or data, or probe, scan or test the vulnerability of the Service
  • Interfere with or disrupt the Service, its servers or networks
  • Reverse engineer, copy, resell or commercially exploit any part of the Service without our written permission
  • Use automated tools (bots, scrapers) to access the Service except as we expressly allow

5. Your Content

You keep ownership of the content you add to the Service, such as receipt images, grocery lists and recipes ("Your Content"). By using the Service, you grant us a limited, non-exclusive, worldwide licence to host, store, process and display Your Content solely to operate and improve the Service for you — for example, to extract receipt text or generate spending insights.

You are solely responsible for Your Content and confirm you have the right to upload it. We may remove content that violates these Terms.

6. AI Features and Informational Content

The Refill AI chatbot, spending insights, price comparisons and receipt extraction are provided for general informational purposes only. They may contain errors or inaccuracies.

  • Nothing in the Service is financial, legal, tax or professional advice.
  • Prices and store information may be incomplete or out of date; always verify before making purchasing decisions.
  • You are responsible for how you use any insight or suggestion the Service provides.

7. Intellectual Property

The Service, including the Refill name, logo, design, code and all content we create, is owned by us and protected by intellectual property laws. These Terms give you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes. All rights not expressly granted are reserved.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY DATA (INCLUDING RECEIPT EXTRACTIONS, PRICES OR INSIGHTS) WILL BE ACCURATE OR COMPLETE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE — INCLUDING ANY DATA LOSS, APP CRASHES, ERRORS IN EXTRACTED RECEIPT DATA, OR DECISIONS MADE BASED ON INSIGHTS OR PRICE INFORMATION.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD 50.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. In that case, our liability is limited to the maximum extent permitted by the law of your jurisdiction.

10. Indemnification

You agree to indemnify, defend and hold harmless the developer of Refill from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content; (b) your use of the Service in violation of these Terms; or (c) your violation of any law or the rights of any third party — for example, if content you upload or share through the Service is defamatory or infringes someone else's rights.

11. Termination

  • You may stop using the Service and delete your account at any time (see our Account Deletion page).
  • We may suspend or terminate your account or access to the Service at any time, at our discretion, with or without notice — including if you breach these Terms, misuse the Service, or if we discontinue the Service.
  • Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive (including disclaimers, limitation of liability, indemnification and dispute resolution) survive termination.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Mauritius, without regard to conflict-of-law principles.

12.1 Informal Resolution First

Before filing any claim, you agree to contact us at myrefillme@gmail.com and give us at least 30 days to try to resolve the dispute informally.

12.2 Binding Arbitration

If we cannot resolve a dispute informally, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. Arbitration will be conducted in English, seated in Mauritius, under the rules of a recognised arbitral institution.

12.3 Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.

Where the law of your jurisdiction does not allow mandatory arbitration or class action waivers, this section applies only to the extent permitted, and disputes will instead be brought in the courts of Mauritius unless your local law requires otherwise.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will:

  • Post the updated Terms in the App and on our website
  • Update the Effective Date at the top
  • Notify you by email or in-app notice for material changes

Continued use of the Service after changes take effect means you accept the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

Last Updated: October 24, 2026 · Version: 1.0